Privacy Policy

1. Who We Are

DC Sox Baseball, Inc. is a computer systems design and professional services business focused on ballpark electronics. We build and maintain scoreboard devices, foul-poll displays, umpire timers, bullpen counters, field light control panels, scoreboard cable runs and spring training timers. Our shop is located at 217 Cottonwood Dr, Centerville - 84014-1212, United States (US). Our contact email is tech@lopaltech.autos and our contact phone number is +19309058086.

For the purposes of applicable data protection law, DC Sox Baseball, Inc. is the controller of the personal information described in this policy. That means the company decides why and how the information is used. The developer name DC Sox Baseball identifies the group that maintains the website and answers privacy questions on behalf of the company.

2. Scope of This Policy

This policy covers the website hosted at lopaltech.autos and every page under that domain, including the home page, the services page, the contact page and the legal pages. It also covers personal information that we receive through email, telephone calls, written scopes, service visits and project handovers connected to our ballpark electronics work.

The policy does not cover websites operated by other companies, including parks, leagues and vendors whose pages you may reach through a link. Those organizations have their own privacy practices, and we encourage you to read their policies before sharing information with them.

3. Information We Collect

We collect information in a few limited categories. The category depends on how you interact with our shop, and we try to collect no more than we actually need.

Information you give us directly

• Your name and the name of the park, school or organization you represent.
• Your email address and telephone number so we can reply to a request.
• The subject of your request, such as a timer fault or a cable survey.
• The message you write in our contact form or send by email.
• Billing and invoice details needed to issue a project statement.
• Site notes, photographs and measurements gathered during a park walk.

Information collected automatically

• The type of browser and operating system used to view our pages.
• The pages visited, the time of the visit and the referring page.
• The approximate region from which a visit originates.
• Basic technical logs used to keep the website available and secure.

We do not ask for payment card numbers through this website. If a project requires a card payment, it is handled through an agreed invoice process, and we will tell you clearly when a card is required.

4. How We Collect Information

Most of the information we hold comes directly from you. You may fill in the contact form, send an email to tech@lopaltech.autos, call the shop at +19309058086 or speak with a crew member during a site visit. Each of these channels creates a record that helps us answer the request and, where a project follows, keep the work organized.

A small amount of information is collected automatically by the web server that delivers these pages. This includes the request time, the page requested and a technical identifier for the connection. These logs are used for security and reliability and are not used to build advertising profiles.

5. Why We Use Information

We use personal information for the following purposes:

• To reply to questions, quotes and service requests.
• To scope, design and schedule ballpark electronics projects.
• To prepare drawings, cable schedules and handover documents.
• To issue invoices and maintain accurate business records.
• To support warranty, maintenance and seasonal inspection work.
• To keep the website secure, available and free of abuse.
• To comply with legal, tax and accounting obligations.
• To improve our service descriptions and general site content.

We do not sell personal information. We do not rent contact lists. We do not use the information you send us to place you in an advertising audience outside our own service.

6. Legal Basis for Processing

Where data protection law requires a legal basis, we rely on one or more of the following grounds. We rely on our legitimate interest in operating a professional service business when we answer a business inquiry or protect the website from abuse. We rely on the performance of a contract when we deliver project work that you have engaged us to complete. We rely on legal obligation when we keep invoice and tax records for the periods the law requires. We rely on consent when we send an optional update that you have asked to receive, and you may withdraw that consent at any time.

Our legitimate interests are balanced against your rights. We limit the information we collect, we keep it for a defined period and we apply the safeguards described in this policy. If you believe our interest should not outweigh yours in a particular case, you may contact us and we will review the matter with you.

7. Cookies and Similar Technologies

Our website is built as plain static pages. We do not set advertising cookies, we do not run a tracking pixel and we do not load a third party advertising library. A small number of technical cookies may be set by the server to keep the site secure and to remember basic session preferences. These cookies do not identify you by name.

You can control cookies through your browser settings. You can block cookies entirely, clear them after a visit or set the browser to ask before storing them. Blocking technical cookies may affect how some parts of the site behave, but the majority of the content remains readable without them.

8. Analytics and Measurement

If we use a measurement tool to count visits, it is configured to report aggregate figures rather than individual profiles. Aggregate figures may include the number of visits to the services page, the number of visits that reach the contact page and the general region from which visits originate. These figures help us understand which pages are useful and which pages need clearer writing.

We do not combine measurement data with the content of messages you send us. A site visit and a project inquiry remain separate records unless you tell us in your message that you want them linked for a specific service purpose.

Measurement is a courtesy tool, not a product. We review the figures monthly with a short written note about what changed on the site, and we look for pages that visitors reach and then abandon. If a page is not helping people understand a service, we rewrite it, add a clearer explanation or remove it. The aim is a compact, honest site that answers a real question before it asks for a phone number.

9. How We Share Information

We share personal information only when there is a clear reason and only with the minimum amount needed for that reason. Examples include sharing a delivery address with a parts supplier so a component reaches the correct park, or sharing a site contact with a subcontractor who must visit the site to complete a survey.

We may also disclose information when the law requires it, when a court order compels it, or when we must protect the safety of a person or the integrity of a ballpark system. In the event of a business sale or transfer, information may be transferred as part of the business assets, and we will notify affected clients where the law requires.

10. Service Providers

We work with a small number of service providers who help us operate. These may include a web hosting provider, an email provider, an accounting service and parts suppliers. Each provider receives only the information needed to perform its task, and each is expected to protect that information and to use it only for the purpose of the service.

We keep a short internal list of providers and the categories of information they handle. The list is reviewed when a provider changes or when a new provider is added. We do not permit a provider to use our client information for its own marketing.

11. Data Retention

We keep personal information only as long as it is needed for the purpose that created it. A simple inquiry that does not become a project is normally removed within twenty four months. Project drawings, cable schedules and handover cards are kept for the life of the system at the park plus a reasonable period for maintenance and warranty support. Invoice and tax records are kept for the period required by law.

When information is no longer needed, we delete it or move it into a secure archive that is accessible only to the person who must answer a future question about a past project. We review retention annually to keep the archive from growing without a purpose.

12. How We Protect Information

We use reasonable technical and organizational measures to protect personal information. These include encrypted connections to the website, access controls on the accounts that hold project records, routine software updates and a practice of keeping paper drawings in a locked cabinet at the shop. Our crew is trained to handle site photographs and client contact details with care.

No system is perfectly secure. If a breach occurs that affects personal information, we will investigate promptly, limit the impact, and notify affected people and the relevant authority where the law requires. We keep an incident log so that lessons from one event are applied to the next.

13. Ballpark System Data

Our products sometimes record operational logs such as lamp hours, timer events, light panel switch sequences and counter resets. These logs describe equipment behavior and are used to keep a park running. They are not designed to identify individual people. In the rare case where a log could be linked to a staff member, for example an operator badge event, we treat that record as personal information and apply the same safeguards described in this policy.

We do not use equipment logs to monitor employees. A park that wishes to use logs for coaching or scheduling purposes is responsible for explaining that use to its own staff and for providing them with this policy where appropriate.

14. Your Privacy Rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, to ask us to correct an error, to ask for deletion, to ask us to limit how the information is used, or to receive a portable copy of the information you provided. You may also object to a use that is based on our legitimate interest.

To exercise a right, send a request to tech@lopaltech.autos or write to DC Sox Baseball, Inc. at 217 Cottonwood Dr, Centerville - 84014-1212, United States (US). Please describe the request clearly so we can locate the correct records. We will confirm receipt and respond within the time allowed by law. We may ask for a small amount of additional information to verify that the request comes from the person it concerns.

You will not be charged for a reasonable request, and you will not be treated differently for making one. If we cannot fulfill a request in full, we will explain why and tell you what options remain.

15. Privacy for Children

Our website and our services are intended for adults who manage parks, teams and facilities. We do not knowingly collect personal information from children. If a message reaches us that appears to come from a child, we will remove it and will not use it for any purpose. If you believe a child has sent information to our shop, contact tech@lopaltech.autos and we will delete the record promptly.

16. Third Party Links

Our pages may link to other websites, such as a league page or a parts supplier. We do not control those sites and we are not responsible for their privacy practices. When you leave our pages, the privacy policy of the site you visit applies. We encourage you to review that policy before providing any personal information.

17. International Visitors

Our shop operates from the United States, and the information we collect is stored and processed in the United States. If you visit our pages from another country, you understand that your information will be handled under the rules described in this policy, which may differ from the rules in your home jurisdiction. Where a transfer requires additional protection, we put appropriate safeguards in place before the transfer occurs.

18. Changes to This Policy

We review this policy from time to time and we update it when our practices change, when a new service is introduced or when the law requires a change. The effective date at the top of the page shows when the current version took effect. If a change materially affects how we use personal information, we will provide a clear notice on the website or by email to clients who have an active relationship with the shop.

Your continued use of the website after an update means that you accept the policy as revised. If you do not agree with a revision, you may stop using the site and ask us to delete any information you have provided.

19. How to Contact Us

For any question about this policy, a privacy request or a concern about how your information has been handled, contact the DC Sox Baseball, Inc. team using the details below. We answer privacy questions with the same care we give a service call.

If you are not satisfied with our response, you may contact the data protection or consumer protection authority in your region. We will cooperate with a lawful investigation and we will explain any step we took. In most cases a short conversation with the shop resolves the matter faster than a formal complaint, so we encourage you to write to us first and give the team a chance to correct the record.